Privacy Policy

1. Introduction

At Recemop Global Concept Plc ("Recemop", "we", "us", or "our"), respecting and protecting our customers' personal and financial data is paramount. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website, apply for loan or savings products, or interact with our digital banking services.

Recemop operates under strict regulatory guidelines established by the Central Bank of Nigeria (CBN) and Nigeria Data Protection Regulation (NDPR). All deposits are insured up to statutory limits by the National Deposit Insurance Corporation (NDIC).

2. Information We Collect

To deliver seamless microfinance banking, loan evaluation, and savings account management, we collect personal and financial information, including but not limited to:

• Personal Identification Data: Full name, date of birth, residential address, email address, telephone number, and government-issued identification numbers (NIN, BVN, Voter's Card, or Driver's License).
• Financial & Credit Profile Information: Employment details, business operation details, bank statement summaries, income records, transaction history, and credit rating bureau records.
• Technical & Digital Usage Data: IP address, device specifications, browser type, operating system, and interaction records on our website.

3. How We Use Your Information

We process your personal data strictly for legitimate banking, regulatory compliance, and service delivery purposes. Specifically, we use your data to:

• Verify customer identity and process account opening requests.
• Assess creditworthiness, evaluate loan applications, and manage disbursement schedules.
• Process daily banking transactions, transfer operations, and savings management.
• Prevent, detect, and mitigate fraud, money laundering, and financial crimes.
• Provide responsive customer care and account notifications.
• Fulfill statutory reporting obligations mandated by Central Monetary Authorities.

4. Data Protection & Security Compliance

Recemop implements rigorous technical, organizational, and physical security controls to protect your data against unauthorized access, loss, misuse, alteration, or destruction. Our controls include end-to-end data encryption, firewalls, strict role-based access management, and continuous security monitoring.

All sensitive customer deposits and records are governed in accordance with NDIC insurance protocols and CBN data governance standards.

5. Information Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may disclose your information only under the following conditions:

• To licensed Credit Bureaus for credit scoring and statutory debt reporting.
• To regulatory bodies, law enforcement agencies, or judicial courts when required by law or binding statutory orders.
• To authorized financial service partners and technology infrastructure providers under strict non-disclosure and data privacy agreements.

6. Your Rights Under NDPR

Under the Nigeria Data Protection Regulation (NDPR) and applicable laws, you hold the following rights regarding your personal data:

• Right to Access: Request a copy of personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Object or Restrict: Object to processing of your data under specific conditions.
• Right to Erasure: Request deletion of your data, subject to statutory record-retention requirements under banking laws.

7. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact our dedicated compliance officer: